Official client agreement available inside this website.
ReadTerms & Conditions
Website terms for Users and prospective clients.
These website terms should be read together with the official document set before submitting account details or using any UPGLOBALS service information.
Official document reference
This page explains the main website terms for user review. The full General Terms & Conditions document is available inside this website: General Terms & Conditions.
Legal links
All related terms links open inside this website.
General terms available inside this website.
ReadKey product facts available inside this website.
ReadComplaint handling policy available inside this website.
ReadConfidentiality policy available inside this website.
ReadBonus terms available inside this website.
ReadPartnership agreement available inside this website.
ReadRisk disclosure website page.
ReadUse of Website
This website provides general information about UPGLOBALS products, services, trading accounts, platforms, legal documents and onboarding. Website use does not create a client relationship, guarantee account approval, guarantee trading access or replace signed client agreements.
Acceptance of Terms
By accessing this website, submitting a form, creating a profile, clicking a call-to-action, downloading a document or continuing to browse, the user agrees to use the website lawfully and in accordance with these Terms & Conditions, Privacy Policy, Risk Disclosure and AML Policy.
No Investment Advice
Website content is general information only. It is not investment advice, trading advice, tax advice, legal advice, financial planning advice or a recommendation to buy, sell, hold or trade any financial product. Users should seek independent professional advice before trading.
Eligibility and Account Approval
Registration does not mean account approval. Services are subject to identity checks, KYC, AML review, sanctions screening, suitability review, product availability, internal risk controls, legal document acceptance and applicable laws.
Restricted Jurisdictions
Services are not intended for use where distribution, promotion, account opening or trading would be contrary to local law or regulation. UP Global Markets Ltd states that services are not provided to citizens or residents of certain restricted jurisdictions, including the United States, India, Cuba, Iraq, Myanmar, North Korea, Sudan, Russia and Iran.
User Information
Users must provide complete, accurate and current information. False, misleading, incomplete or outdated information may result in rejection, account restriction, delayed withdrawals, account closure or further compliance review.
KYC and AML Requirements
Users may be required to submit identity documents, proof of address, contact information, source-of-funds details, source-of-wealth information and other documents. The company may request additional information at any time to comply with legal, regulatory or internal requirements.
Trading Risk
Forex, CFDs and leveraged products are complex speculative financial products. Users can lose part or all of their capital. Leverage can magnify losses. Users must read the Risk Disclosure before opening, funding or trading an account.
Demo and Live Accounts
Demo accounts use virtual funds and may not reflect live trading conditions, emotions, liquidity, slippage, spreads, execution delays or real market pressure. Live accounts involve real financial risk and may behave differently from demo accounts.
Fees, Spreads and Charges
Costs may include spreads, commissions, swaps, rollover charges, currency conversion costs, inactivity fees, payment charges, withdrawal charges or other fees. Costs may change based on market conditions, account type, product, liquidity and jurisdiction.
Leverage and Margin
Margin requirements, leverage levels, margin call levels and stop-out rules may vary by account, product and market conditions. Users are responsible for monitoring equity, free margin, margin level and open positions.
Order Execution
Orders may be executed, rejected, delayed or filled at a different price due to volatility, liquidity, slippage, market gaps, system delays or abnormal conditions. Stop-loss and take-profit orders do not guarantee execution at a specific price.
Platform and Technology
Trading platforms, websites, apps, payment systems, internet connections, devices and third-party systems may experience outages, delays or errors. The company is not responsible for losses caused by user-side device, network or security failures.
Deposits and Withdrawals
Deposits and withdrawals may be subject to verification, payment-provider rules, anti-money-laundering checks, processing times, fees, bank delays, currency conversion, source-of-funds review and account status.
Promotions and Bonuses
Any promotion, bonus or campaign is subject to separate terms, eligibility rules, expiry dates, withdrawal conditions and abuse-prevention controls. Promotions do not guarantee profit and should not be viewed as loss protection.
Legal Documents
Users should review the Client Agreement, General Terms & Conditions, Key Facts Statement, Risk Disclosure, Privacy Policy, AML Policy, Complaint Handling Policy, Confidentiality Policy and any applicable bonus or partnership terms before using services.
Privacy and Data Use
Personal information may be collected, stored, verified, processed and shared as described in the Privacy Policy. Data may be used for onboarding, compliance, fraud prevention, support, analytics, advertising measurement and legal obligations.
Intellectual Property
Website content, design, branding, text, graphics, icons, documents and interface elements may be protected by intellectual-property rights. Users may not copy, misuse, alter, resell or distribute website materials without authorization.
Prohibited Use
Users must not use the website or services for fraud, money laundering, unlawful activity, unauthorized access, scraping, system abuse, false registration, impersonation, chargeback abuse, sanctions evasion or any conduct that violates applicable laws or platform rules.
Third-Party Services
The website may reference MetaTrader 5, payment providers, analytics tools, client portals, regulators or other third-party services. Third-party services are governed by their own terms, policies, availability and security controls.
Limitation of Liability
To the maximum extent permitted by law, the company is not liable for losses arising from market movement, user decisions, platform interruptions, third-party failures, incorrect information provided by the user, unauthorized account access or use of website information as trading advice.
Changes to Terms
The company may update website content, terms, risk warnings, documents, product information, fees, account conditions and availability at any time. Users should review current documents before relying on any information.
Complaints and Support
Users may contact support for account questions, website concerns or complaints. Complaint handling may require account details, transaction references, supporting documents and time for investigation.
Governing Documents
If there is any inconsistency between this web summary and the signed Client Agreement or official legal documents, the official legal documents should be treated as the controlling documents, subject to applicable law and regulatory requirements.